What is Operations Management, and How Do You Make it Work?

What is Operations Management, and How Do You Make it Work?

Every business has a unique approach to how it produces goods and services. However, each process has to be efficient and productive enough to use as few resources and materials as necessary to keep a task running. The operations in the workplace are vital to allowing a business to run, as these actions can dictate how well a business succeeds. A company that doesn’t manage its operations well enough may not work as well, as the business might struggle to keep its functions intact.

Operations management allows a business to produce its assets well. Operations management is a process for administering business structure and practice efforts to create a more efficient and profitable group that can succeed and thrive.

You can complete various operations management projects in whatever business you serve. You can study online to obtain a master’s degree in operations management. Your studies will help you recognize how to manage a business and keep it functional. The work will require various skills and efforts, but your studies will help you identify what fits and how your business can benefit from the work you will plan.

The general concept of operations management

Operations management is about administering the correct business practices to create a more efficient approach to work. You’ll be tasked with an operations management project to handle various practices, while creating a more efficient system to work. Costs and revenue are balanced in the effort, producing the best possible operating profit for the project.

As an operations manager, you will review the resources necessary for running a project. You will review the staff, materials, technology and other assets on hand to determine how well you can deliver goods to your customers. You can plan your work over your clients’ needs and how well your company can meet your customers’ demands.

Your work is about ensuring that the right people are employed, and that the proper processes and devices are working. Everything you manage should be profitable and functional so that your business can stay active while not wasting more money than necessary. Poor operations management can cause a group to waste money and produce fewer or less-valuable products, which can result in possible losses for your business if not resolved soon enough.

How do you study to become an operations manager?

You will need to study for a degree in operations management to enter this essential work field. You can study for an operations management master’s degree online at Kettering University Online. Your study can help you understand how to manage operations projects, including how to manage finances and organize people in your workplace.

The study process will involve reviewing many aspects of operations management, including these points:

  • Management science and how to handle quantitative data to make decisions.
  • How to communicate new ideas and instructions to people.
  • Reviewing organizational strategies for how to assign people to different teams for tasks.
  • Supply chain management courses may also be part of your study.

A bachelor’s degree in business administration or management can be useful, but a master’s degree in operations management can get you into more positions. Further education such as a master’s or doctoral degree is often ideal for people wanting to enter senior management positions. Your earnings potential will continue to increase as you spend more time working on different studies.

Everyday duties of an operations management professional

Your work as an operations management professional will require you to do many things for success. There are many things you can do to keep a business running right:

  1. Your first task can involve reviewing your current business situation and designing new business processes that can fit your organization. Your work should be as realistic and suitable for your work as necessary.
  2. You can evaluate existing business processes to see how well they work and if you require further changes.
  3. Production and quality assurance will be critical to keeping a business afloat. You can check on how these efforts are working and identify if any further actions are necessary for work purposes.
  4. Strategic decisions on what you should do will be vital at this point. You can engage with other staff members and managers in your workplace to determine what strategies should work next.
  5. Communications with vendors, suppliers, stakeholders and other partners will be necessary. Your work may involve talking with these groups to keep everyone on the same page regarding what your business does.

Every manager will have different work needs, with each business having standards. You can plan your work efforts around whatever tasks you want to complete and how you’re going to manage different duties with others. The work you provide should be simple, while being easy to recognize and plan as necessary.

Reviewing quality standards

The quality standards in a business can vary, but they should involve points for how well products or services are made or administered. A quality management system will require a business to operate under four essential components:

  1. Planning: Quality control planning involves reviewing the goals you want to attain, how you’re going to get there, and the resources necessary for the work. You will have to review current expectations for work and your definition for reaching those demands. You must also check on any legal issues or other concerns that might make it harder for you to reach whatever goals you hold.
  • Control: The actual quality control process is the next part of managing your quality standards. Control involves physically inspecting and testing anything you prepared in the planning process. The work includes identifying possible threats and finding ways to prevent them from becoming worse.
  • Assurance: Quality assurance involves reviewing the delivery process and figuring out how well the manufacturing or management process is working. You will see how well you are managing your workers and operations while identifying any problems that might arise. You can use this time to determine what measures are necessary at this point. The work might involve reducing steps or materials through lean practices, but anything that could help keep the work under control and easy to follow will always be worthwhile.
  • Improvement: You’ll work toward improving your quality management efforts as you progress. The quality assurance process never ends, as there’s always a chance to improve your work. There might be new technologies to use or new assets you can acquire for work purposes. Reviewing your data and evaluating what you are doing to help you go forward can make a difference in helping you go somewhere new.

Keeping a healthy supply chain

The supply chain used in a workplace will be critical to its success. The supply chain can involve many concepts, including the sourcing of the supplies, how the production process works, and what sales and distribution measures will be necessary for work. A quality management project will include monitoring a supply chain and determining how well it can operate. A manager should be on hand to check how well the project operates and what one can expect from the task at hand.

Safety is a must

Safety is a critical aspect of running any business. The operations management process can include looking at how you’re maintaining devices and routines in the workplace. You can see how well people are following certain steps. You could also create new rules for how people will manage different workplace tasks. You can create various parameters for safe operations that focus on finding good ways to keep a business moving forward without risking possible losses or harm to others.

Managing people is essential

All these efforts are vital for operation management, but the people you work with are always the most valuable assets you have. Your resources will only be useful if you have the right workers on hand to help.

Operations management can involve multiple points to help a business handle the right workers:

  • You will recruit and select employees over how well they can handle different tasks.
  • You will also assign and schedule the employees to various tasks based on their abilities.
  • Counseling and disciplinary actions will be necessary when supporting and managing your employees.

You can review how you manage your people throughout the operations process. Your work here can help you determine who is necessary and what roles each person should follow. Planning your work efforts well will be critical to giving your business the help it requires when keeping its operations running well.

What skills will you need in your role?

The skills you will require as an operations management professional will be essential to helping you go forward with your studies.

To start with, you will require the necessary leadership skills to move forward. A great manager will be a mentor who helps educate workers on how they can complete different tasks. The manager will explain to workers what they should do and how they can succeed in their work efforts. Others may be more facilitative and ready to create a sense of coherence in the work process, though the work necessary here will vary by situation.

Here are a few of the other skills you will require when working in the operations management field:

  • You must be ready to organize a business and review how different tasks are running. You can check how different workers are operating and if you require further help.
  • You will also need to know how to solve problems as they arise. The work includes predicting what problems might occur while also knowing how to respond to issues you might expect to spot.
  • Financial management skills are also vital to keep your business from wasting more money than necessary. You can check how well your business’s finances are working and use that to create a plan for operations.
  • Time management skills are also a must. A manager should be ready to handle time well by planning different tasks based on what is open and how well people can complete their work.
  • Motivational skills are also critical for helping a business to stay successful. A manager can discuss project needs with employees and find plans for how everyone can handle tasks and stay on the same page throughout the work.

You will likely require all of these skills when working in operations management. Each of these skills is vital to helping you manage your workers and keep them in check.

Why is operations management essential?

The duties and responsibilities you’ll have in the operations management field will be critical to helping you run a business well. However, there are many other points about operations management that show how essential it is for your success. Here are a few of these ideas:

  • Operations management is about checking how every aspect of an organization works.

Every business has different segments that require analysis. Operations management involves seeing how each segment interacts with the other and how they can partner together to create a seamless approach to work.

  • The production of products and services has to be consistent. Operations management involves reviewing if all norms are working.

The production process can involve managing the design, maintenance, operation and improvement of everything being run at a time. The management work should include seeing how each part is operating and if further improvements are necessary.

  • A business with a strong operations management team will have a better reputation.

A business that can keep its assets under control will be easier to trust. It’s easier to get products and services out to people as necessary when the right operations processes work. You can use your studies in operations management to see how you keep your business running smoothly while being easy for people to trust.

  • The best management efforts will result in more profitable operations.

Every business requires a profit to stay afloat. Operations management helps you identify what problems are in a workplace and how you should fix these issues to create a more effective approach to work.

Does the work also involve creating new products?

There are times when operations management tasks can help a business create new products or services. Operations managers often partake in product design and development processes. These workers do this mainly for items or solutions that they are involved in managing.

An operations manager will check how a new task will work and determine a suitable approach for work over standards and needs. The work helps in creating something while establishing ground rules for how to develop something. The operations manager must also figure how well the creation of something can work alongside the business’s budget.

Working with all three levels

Operations management experts must also be ready to work with three critical levels of operation:

  1. A strategic level where someone can define the necessary company goals for success.
  2. A tactical level that involves a defined plan to reach goals.
  3. An operations level entailing the specific daily actions necessary to move forward and create a positive outcome.

These three levels of operation are all distinct for how they involve creating ideas for operations work and then carrying everything out. A talented manager will be ready to cover every step of the process.


The operations management field is essential to any business’s success. You can study the operations management industry and use your skills to become a more prominent manager. Your understanding of how operations work and how to keep things organized will be critical to helping your business succeed and work well.

Remember that operations management is all about creating a more effective business where everything being run is easier to follow. The best management projects will result in more effective routines and tasks that can remain successful and efficient. When entering this field, be sure that you know that operations management focuses heavily on your duties to keep a company running right.